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hidden facebook features

Facebook Secrets: 10 Hidden Facebook Features That the Pros Use

Did you know that as of the first quarter of 2019, Facebook had a whopping 2.38 billion monthly active users?

In the U.S. alone, 69% of adults are on this super popular social networking platform. Of these Facebookers, three-fourths check their accounts at least once a day.

That’s how big Facebook is, what with its messaging, gaming, and video features.

But did you know that there are likely as many hidden Facebook features as the visible ones you may not be aware of?

That’s right! And it’s time you learn more about these to up your Facebook experience. Many of them are also for your own privacy and security.

Ready to learn more about these features? Then let’s get this list of lesser-known Facebook tips and features started!

1. The “Friends Organizer” Feature

Facebook already has default friend lists like “Close Friends”, Acquaintances”, and “Restricted”. But you can also create a custom list, say “Family” or “Co-Workers” to help you better organize your friends. Custom lists also make placing restrictions easier (we’ll go deeper into this later).

To create a custom list, head to your Facebook home page or News Feed page. On the left panel, look for “Explore”, under which is the “Friends List”. If it’s not there, click on the “See More” option to bring it up.

On the “Friend Lists” page, click on “+ Create List”. Enter the names of all the “friends” you want to include in that list. Hit “Create” to save the list.

2. The “Restricted Friends” List

In 2016, 38.35% of Facebook users in the U.S. had between 200 and 500 friends. Almost 21% of users also had over 500 friends.

Let’s say you’re part of either group. The question is, do you really want all these “friends” to see all your posts? It’s possible you have a few who aren’t real-life buddies, so you don’t want to share all posts with them.

The good news is, there are several nifty Facebook features you can use in such cases. One is the “Restricted” option we mentioned above.

Before you post something, click on the “Friends” option beside “News Feed”. This will let you change who can see your post. Click “More” > “See All” > and then “Custom”. You can now specify who gets to see your posts and who doesn’t.

You can put individual names and entire friend lists in your custom privacy settings.

3. The “Previous Post” Finder

Maybe you were half-asleep when you posted something on Facebook. Or you were busy when someone tagged you in a post and then forgot about it.

Either way, you have vague recollections of something post-related. Now, you want to find it amidst the sea of posts on your timeline.

The “Posts” feature is one of the Facebook tricks to use in such cases. See that small inverted triangle on the upper right-hand corner of your Facebook page? Click that to bring down your account options and then choose “Settings”.

On the “Settings” page, click “Your Facebook Information” > “Access Your Information” > “Posts”. Under “Posts”, you’ll find several options, like “Your Posts” and “Posts You’re Tagged In”. Choose the one you want to check and review.

4. The “Past Comments” Finder

There’s also a similar feature for previous comments you posted. The option is still under the “Access Your Information” page, right below the “Posts” option. Click the “Comments” options, which will make the clickable “Comments” link appear.

Clicking that will direct you to a page containing all your posted comments. You’ll also find here comments of other people who mention your name.

This is a good way to review your comments and make edits as you wish. It can also refresh your memory in case you forgot to reply to someone.

5. The “Personal Facebook Data Back-Up Creator”

Want to have your own backup of everything you did on Facebook? Maybe you want to keep track of polls you’ve created for your business. Perhaps you want a backup of all conversations you’ve had.

Whatever the reason is, you can download your entire (or select) Facebook information. Head back to your settings and click on “Your Facebook Information”. Click on the “Download Your Information” option so you can start making backups.

6. The “Call-a-Friend” Feature (In Case of Account Lock Out)

One study found that over a third of Internet users forget a password at least once every week. If you’re one of these folks, you have a high risk of getting locked out of your Facebook account.

Luckily, you can “call a friend” in such cases, up to five them in fact. You can nominate these friends by going to “Settings” then “Security and Login”. Here, you’ll find the “Recommended” action to nominate friends you can call in case of a lockout.

7. The Human Facebook Support Expert

Speaking of calling a friend, Facebook doesn’t offer a direct phone or email support line. Yes, they may all be about socializing, but they’re not big on customer support. If you have a question, you need to rely on the Help Center, which is only a knowledge database.

So, here’s one of the best kept Facebook secrets: You can get expert Facebook help via phone or online chat. If you need Facebook support from experts, this is the fastest way to get the help you need.

8. The “Snooper-Finder” Feature

Another of the best Facebook secrets for security is the “Where You’re Logged In” feature. You’ll find this under “Security and Login”, right below the call-a-friend option. Here, you’ll find all devices that have accessed your account, including the time and place.

This is a great way to know if someone else aside from you have logged in to your account. If there’s something fishy in the list, you can log out from that device. You can also log out of all devices at once by hitting “Log Out of All Sessions”.

9. The “Hidden Inbox”

Did you know that there’s another Messenger folder aside from the main one? That’s right! This is the “Message Requests” inbox, where messages from people you aren’t friends with go to.

On the web platform, you’ll find this by clicking on the Messenger icon. Right beside the “Recent” option is the “Message Requests” folder. Click this to find out if there’s anyone you actually know trying to connect with you.

On the Messenger mobile app, you can access this “hidden” folder by tapping on the “People” icon. On the upper right hand, you’ll find a message balloon with three dots on it. That’ll bring up the Message Requests inbox.

10. The “Restricted Friend Request” Setting

Ever wondered how in the world you get those friend requests from people you don’t even know? Well, that’s because your Facebook friend request setting is set to “Everyone”.

You can change this to “Friends of Friends” by going to “Settings” then “Privacy”. Click “Edit” beside the question, “Who can send you friend requests?” then choose “Friends of Friends”.

Use these Hidden Facebook Features Now

There you have it, some of the hidden Facebook features you should know about and should use ASAP. With these, you can enjoy a higher level of privacy without having to unfriend people. Best of all, you can worry less about cybersecurity concerns.

Need more help with your Facebook account and want answers ASAP? Then ask a Facebook expert who can address your concerns right away!  

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how to memorialize a facebook account

How to Memorialize a Facebook Account

The last thing that comes to mind when a loved one dies is their Facebook account. But, knowing how to memorialize a Facebook account may be an essential part of organizing you or your loved one’s affairs. 

It may also be a therapeutic part of the grieving process. Grief is a complex state of being. Grief morphs and changes over time and the stages of grief can vary.

Sometimes what we need most is a sense of closure. To start, we need to understand what the death of a loved one means to us emotionally. We also need to determine how the financial aspects of their death will be handled.

But, the Digital Age also requires us to get our online presence in order. The internet, unfortunately, is full of scammers and hackers looking to make a quick buck. These con artists may attempt to take advantage of a Facebook account after someone passes on. 

They may attempt to steal data, scam your Facebook friends, or pretend to be the deceased individual.

Read on to learn how to memorialize your Facebook account to aid in the grieving process and prevent scam artists from taking advantage. 

Protection During Grief: How to Memorialize a Facebook Account

Online scams are on the rise. Scammers are becoming more and more clever and sinister when it comes to their tactics. These scammers prey on the fears and hopes of others to con them out of their hard earned money.

And, Facebook isn’t the only online medium you’ll need to be concerned about. You’ll also need a plan to get your email, online bank accounts, and other social media accounts in order. Email scams are particularly common in this day and age, so it’s essential that you either close down your account entirely or provide your login information to a loved one upon your passing. 

Taking these steps to get your online affairs in order will help to make you feel more at ease. It will also protect your loved ones and friends once you pass on. Explore the following steps to understand how to memorialize a Facebook account after you or your loved passes on. 

1. Legacy Contact Versus Memorializing a Facebook Account

Selecting a Legacy Contact is an alternative to memorializing a Facebook account. Choosing a Legacy Contact occurs before one’s death whereas memorialization occurs after. Having a Legacy Contact gives you more control of what happens to your Facebook account once you pass away. 

It allows your Legacy Contact to continue accepting friend requests on your memorialized account, update your profile information, and alter your profile picture and cover photo. They will not be able to access your private messages on Facebook, however. 

With your permission, your Legacy Contact can also download your Facebook data. Your Facebook data includes your photos, timeline posts, and profile information. 

Memorializing a Facebook account can occur if you don’t select a Legacy Contact. Your family member will contact Facebook notifying them of your death, and then your account name will be changed to “Remembering” and then your name. 

Memorializing your Facebook account prevents anyone from logging into or altering your Facebook account and settings. This prevents hackers from taking over the account and accessing information.

2. Legacy Contact: Facebook Settings

To select a Legacy Contact, go to your Facebook settings. Select “Security” under these settings and then “Legacy Contact.” You’ll then click “edit” and be prompted to select a Legacy Contact from your Facebook friends list. 

Type in the person’s name and select them from the list by clicking “add”. At this time, you can send the person a private message notifying them of their Legacy Contact status. This is optional, however, so you can also discuss this with them in-person or at a later time. 

Lastly, you’ll need to decide whether you want your Legacy contact to be able to download your Facebook data. Under “Data Archive Permission” select the box if you want them to be able to download your data.

3. Memorialize Account Form and Documentation

If a loved one passed on and did not select a Legacy Contact prior to their death, then you’ll be able to memorialize their account. To do so, you’ll need to fill out this form on Facebook.

You’ll also need to provide Facebook with your loved one’s name and date of death. You’ll also have the option to provide Facebook with proof of death, but this isn’t mandatory.

4. Deleting an Account after Death

The third option to memorialize a Facebook account is to request deletion of the account. To do so, you’ll need to fill out the same form provided above. However, you’re required to also provide proof that you are an immediate family member of the deceased Facebook user.

To do this, you can provide Facebook with a birth certificate, proof of authority, or a death certificate.

Date of death, email address of the deceased, and their full name and Facebook URL are also required. If you have a question or concern, then get Facebook support for individualized help. 

Getting Your Affairs in Order: How to Memorialize a Facebook Account

Thinking about our own mortality can sometimes make us feel sad and fearful. But, it’s a fact of life that we must all face at one time. By knowing how to memorialize a Facebook account, your online social media presence will be safer for all. 

If you choose to designate a Legacy Contact instead of memorializing your Facebook account, then have an in-depth discussion with this person. Let them know about your wishes regarding your Facebook and how you would like to be remembered online. Doing so can provide you with a sense of relief and control knowing that your memory will be honored. 

If you or a loved one is making your final arrangements and getting your affairs in order, then seek out help. Consider speaking with a therapist or a member of the religious community. You should also consider speaking with a lawyer about your will.

There are also many grief support groups to help you cope. Seek out an online group or a group in your community to gain the emotional support you need. These groups can help you to feel understood and not alone during the grieving process. 

Would you like to discuss how to memorialize a Facebook account directly with Facebook support? Check out our blog post to learn how to contact Facebook support chat. 

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manage your facebook friends

Your Social Network: How to Manage Your Facebook Friends

Approximately 1.4 billion people use Facebook every day.

Facebook has revolutionized the social context of who we see as friends. This is because a complete strange is one click away from becoming a friend, and having access to some of your most personal information.

Choosing friends on Facebook has become a challenging task due to the privacy risks that exist. But Facebook still enables you to control how much anyone can see about you.

Most people don’t know these tools, so here’s a guide on how to manage your Facebook friends.

1. Create a Friends’ List

Making a friend list on your Facebook profile will allow controlling the number of friends who have access to certain information you share on your profile.

For instance, if you attended a wedding recently, you can make a list of your relatives on Facebook. And then share the pictures or information with them.

You can create a list by:

  • Go to the main page of your Facebook
  • Scroll to the friend, and click
  • Select the option to make a list
  • Add the names of the friends you want on the list

You can add, and remove friends from the list you have created. The making a list helps you exclude certain people, even members of your family from accessing some of the information you want to post on your timeline.

The friends’ list also enables you to share sensitive information with only a limited number of people. For instance, if a loved one is going through cancer treatment or has recently died, sharing the information with close friends, and family can be facilitated by using the list.

2. How to Unfriend People

The number of friends you have on Facebook can quickly get out of hand. The best way to manage your Facebook friends is to figure out who the ones you are still connected with in some way are, and dropping the ones that are no longer in your life.

You can do this through various methods, such as the birthday updates. This method is particularly effective, Facebook sends you daily updates of the friends who have birthdays. You can either send them birthday wishes or you can simply click on the unfriend button.

Selecting the unfriend option is a safe way to manage your Facebook friends, and they will not be notified once you decide to unfriend them. You should be sure that you want to unfriend someone to prevent the awkwardness of having to resend a friend request to someone you already unfriended.

3. Blocking Friends

If you don’t want to unfriend someone due to various reasons. You can block them, and still get to decide when to check on them from time to time. Blocking a friend will prevent them from sending you any messages, and this is a good way to prevent your stalkers from disturbing you.

You can block someone by visiting their Facebook profile, then clicking on the gear-shaped button. The button will give an option to block the user, and you can proceed by clicking okay. Blocking a friend can be applied when they are harassing you or when they keep sending you multiple friend requests.

You can also report the user to Facebook by indicating how they have harassed. And their accounts will be suspended or disabled.

4. Finding Old Friends

If you are new to Facebook, and you want to reconnect with some of your high school friends. You can manually search for them by typing in their name on the search bar. But if you have forgotten their names, then you should fill out your personal bio with information that you share such as where you attended high school, college or even your area of residence.

Facebook will then generate friend options based on the information you have provided. You can also make the information more specific by providing dates such as when you completed high school. This will help you reconnect with some of your old friends, and even join various groups.

If you have changed your name, but still want some of your friends to find you. Then you can go to account settings and enter three names that are known by your friends.

5. Select What Shows up on Your News-feed

Your news-feed can be filled up with the information you do not really care about. You can manage this by going to the homepage and clicking on the News-feed tab. It is the one with the three dots next close to it.

Click on the three dots and then click on edit preferences. This will allow you to use the tools that can help you determine what shows up on your news-feed. Selecting the preferences can also help you manage your Facebook friends.

This is done by allowing you to unfollow pages, and people that you don’t want on your news-feed without having to unfriend them.

6. Create Rules for Who Makes the Cut

You can come up with certain rules that will help you decide who you accept as a friend. This will help you manage the number of friends you have, and will help you stay closer with the friends you already have.

For instance, you can choose to only accept friend requests from people you know from work, school, or they are related to your family. You can also check the user’s profile if you are not sure you know them.

This will help you decide who you keep as a friend, and will save you the time, and energy used to block or unfriend someone you don’t want as a friend.

At ExpertHelp, we can help you with ways to create rules for your friends.

Manage Your Facebook Friends

Privacy is the most important element in helping you manage your Facebook friends. You can improve the privacy of your account by using a stronger password. You should also talk about privacy with some of your friends, and ask them before tagging them in any photos or posts you share.

You can also use the privacy settings to protect your account, by choosing what people can see on your timeline. If you realize that your account has been hacked, report the incident to Facebook, and open another account.

For more information, visit our page.

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facebook disabled account

Facebook Account Disabled? What Causes It and What to Do Next

Established in February 2004, Facebook is a private company that, since it’s conception, has generated more than 2.38 billion users. That’s a third of the world’s population.

Facebook is a social media and networking company that allows anyone 13 years of age or older, to create an account. Facebook provides a way for friends, family, and strangers alike, to connect and share from almost anywhere in the world. 45% of adults even get some of their news from Facebook.

Facebook is an important part of many lives, which is why the average daily user spends about 41 minutes a day on Facebook. It’s also why having a Facebook disabled account can be such an awful feeling.

But how does it happen? What causes a Facebook account to become disabled? Keep reading to find out how it happens and what to do next if it happens to you.

Did You Violate the Terms and Conditions?

We’re not saying this is the only way, but if you violated Facebook’s terms and conditions, it’s one way to get your account disabled.

Here are some of the common reasons or ways in which a Facebook user may violate those Facebook rules:

  • Caught using a fake profile name
  • Impersonating someone else
  • Posts have been marked as spam and sent to Facebook
  • Harsh or unsuitable behavior
  • Posting inappropriate or harsh comments on Facebook groups and pages
  • Hacking into other people’s accounts
  • Contacting others for the purpose of advertising or promoting in a way that’s not allowed
  • Contacting others for the purpose of harassment

In addition to potentially breaking these terms and conditions that Facebook users must follow, there are other ways that your account may become disabled.

How Else Could It Become Disabled?

If people report to Facebook about your account on multiple occasions, Facebook may decide to disable your account.

It can also happen by accident. Maybe you left your browser open somewhere, or maybe you disabled your account by accident. If this is the case, you should be able to open it back up again.

What Does It Mean If Your Account Is Disabled?

If your account has been disabled temporarily, you’ll receive a message when you attempt to log in that says, “Your Account has been disabled. If you have any questions or concerns, you can visit our FAQ page here.”

For a Facebook disabled account, you’ll receive a message when you attempt to log in that says, “Your account has been permanently disabled.” Below that message, it might list a reason such as for not following the Facebook Community Standards.

If your Facebook account was disabled by yourself, either on purpose or by accident, you’ll be able to open it back up just by logging in the way you used to. If your account was temporarily or permanently disabled by the Facebook team, you’ll have to fill out the “disabled appeal form,” which is available on the website.

If you include a photo of yourself on a government-issued ID, it could increase your chances of being able to reopen that account.

Furthermore, the more you explain the situation, the better. Provide as much information as you can about what happened in the “Additional Info” section. Be as honest and as detailed as you can.

What Happens If You Can’t Get Your Account Back?

Losing access to a long list of friends and contacts, years worth of irreplaceable videos and photos, and all of your shared messages is an awful feeling.

For many Facebook users, there are a lot of Facebook friends who are only accessible through Facebook. Many users don’t have phone numbers or addresses for people that they continue to keep in touch with over the years, and Facebook provides as the only contact they have with those people. Losing all of that can leave someone with a feeling of panic and emptiness.

Losing your photos and videos alone can be an emotional loss. Shared messages are like hand-written letters of the past and, many Facebook users keep their messages around as if it were a box of letters.

Should the worst happen, you might want to reach out to a professional Facebook expert where you can participate in a live chat or talk on the phone in order to get help.

How Long Will It Take After You File an Appeal?

It can take 5-20 days in order to hear back about an appeal that you submitted. If you still haven’t received a response after 30 days, you may then submit another one. But remember, if you temporarily disable your own account, you don’t need to submit an appeal to Facebook. You simply need to log in as you normally would in order to reopen your account.

If your account has been permanently disabled, it’s unlikely that you’ll be able to open it back. That being said, it’s very rare that Facebook will disable an account permanently, and if they do so, it’s usually for a good reason.

Should that be the case, start reaching out to friends and family in order to recover as much as you can from your lost account. You can also ask a specialist for help.

A Facebook Disabled Account Is Not the Be-All and End-All

A Facebook disabled account can be a stressful thing to deal with, especially if you don’t know why it happened in the first place. The important thing is not to panic, and to go through the steps to try and figure out what happened and then get your account back up and running.

Get help from the very beginning so that you understand the ins and outs of Facebook. This will give you a head start to make sure that nothing like this happens again. 

Do you need to contact Facebook or file an appeal but need help to do so? You can take the first step here.

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facebook safety

The Ultimate Guide for Staying Safe on Facebook at Any Age

Facebook represents a fun way to stay in touch with friends and family. But it also has a much darker side, one that goes well beyond billions of fake users

The social media channel has been implicated in increasingly dangerous false news outbreaks. Its live streaming capabilities have led to the recording and transmission of disturbing content including murders and suicides. 

And it remains a haunt of hackers, identity thieves, and individuals who prey on the innocent in a wide variety of ways. To put it mildly, Facebook is no longer a harmless digital media. 

Of course, it remains a necessary evil for individuals who’d like to stay in touch with the people that they care about. So, how do you enjoy this pastime securely? No matter your age, read on for the essentials when it comes to Facebook safety.

Security, Facebook, and You

How to stay safe on Facebook? Start with some ground rules that apply to individuals of all ages. 

First and foremost, Facebook’s not for everybody. Especially if you’re less than 13 years old. Facebook strictly prohibits anybody under the age of 13 from registering an account.

And if they catch you lying about your age? They’ll delete your account and all of your pics and info. 

As for your moniker, think twice before using your full legal name on this popular social media channel. It represents an all-too-tempting target for identity thieves and other predators.

Even though Facebook forbids users from taking fake names, there are exceptions such as nicknames. So, consider using a nickname as your first or middle name. Find out more about which name variants Facebook allows

Besides your name, think carefully about the password you’d like to use. Make it complex with a good smattering of letters, numbers, and characters, and never give it out to anybody. 

When accessing your account in a public place, make sure you always log out completely. Otherwise, you risk inadvertently giving others your password, too. 

Don’t Give Out Personal Info

Besides taking extra care with young users and the name that you choose, make sure that you spend some time adjusting your security settings. Yes, you may want to be the belle of the social media ball.

But that doesn’t mean giving criminals personal information that they can use against you. For example, we recommend only allowing individuals that you’ve already accepted as friends or family to see the details of your profile and pictures. 

You should also take extra care when it comes to contact information. Don’t post your telephone number or personal email on Facebook. 

Why? Because your close friends and family should already have this information. And hackers could use it to torment you through SPAM and incessant calling. 

Think Before You Post

You think before you speak, right? Well, this same rule of conduct applies when it comes to Facebook. Think carefully before making any post.

Never post your current location or where you’re going to be in the near future. And avoid posts that mention being home alone or in another vulnerable situation. These messages could make you the target of a criminal or predator. 

You also need to remember that Facebook posting, like every other action in life, comes with consequences. So, don’t publish anything that could offend or anger others.

And avoid controversies or inappropriate content that could reflect badly on you later. Even if you think better of it and erase it down the road, screenshots could mean your offensive, inappropriate post enjoys immortality. 

Facebook remains just about as public as it gets. The content you post can be seen by anybody… including your spouse, boss, teacher, friends, enemies, and more. Get our drift? 

Not All Apps Are Created Equal

When it comes to Facebook, not all threats are related to people alone. You’ve also got to watch out for scams and rogue apps. While the latter might sound like a character from The Matrix, it’s not fiction.

Rogue applications disguise themselves as “good” apps. But, in truth, they don’t measure up. These applications can infiltrate your account leading to SPAM and much worse. 

Not sure whether an app’s okay to use? Before downloading it, do a little research. Check out how Google search weighs in on the app before making any decisions. Or, contact Facebook help email with your suspicions and questions. 

When it comes to Facebook safety, the old cliche holds 100 percent true: better safe than sorry. Don’t rush into downloading anything that could prove questionable. Or, you could be opening yourself up to a world of hurt.

Report Hacking ASAP

What do you do if your account ends up getting hacked? While you might feel a little duped or ashamed by the whole thing, now’s not the time to stay quiet or hesitant. You need to act, and you need to act quickly. 

Start by looking up and calling the Facebook help center number to report the incident. They’ll be able to guide you through the next steps to guarantee your safety and the safety of all of your friends and family members.

If your account gets hacked, your Facebook contacts become more vulnerable to hacking efforts, too. After all, your friends and family are far more likely to open and trust a message that appears to be from you than a random individual. 

A hacker might even try to scam your contacts. So, time is of the essence when it comes to letting Facebook know what’s going on. 

Your Facebook Safety

Taking the steps outlined above will not only safeguard you and your family against criminal activity, but it’ll give you peace of mind. 

Of course, because Facebook represents networks of individuals, you should share these safety tips with your friends and family. That way, everyone will be on the same page when it comes to staying safe online. 

In today’s world, you can’t risk leaving Facebook safety to chance, no matter what your age. Have more questions about staying safe online? Ask a Facebook expert now.  

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facebook assistance

The Best Way to Get Facebook Help (It’s Not Your Grandkids)

Social media keeps evolving, and Facebook has changed a lot since you first signed up to it. Facebook is no longer easy to use and even young users at times need help navigating the application. With the amount of time and energy social media users spend on the app, you would assume that people are experts.

You are wrong! For instance, 20% of adult Facebook users do not understand how news feed on Facebook works. Facebook has many features that you do not know about, and which you might never use.

When you are on Facebook, what do you do when you need Facebook assistance? Do you immediately call your friends or kids to help? Do you often seek advice from your grandchildren?

If you answered “yes” to any of these questions, then you are in the right place. Your kids and grandkids are not always the right people to provide Facebook help to you.

Below are some of the best avenues for seeking Facebook Help:

1. Facebook Live Chat

Facebook has presented a useful platform that users can use to find help. Facebook Live Chat allows you to seek help anytime you come across features you do not understand. Facebook does not provide users with a phone number they can call for help but the live chat is available for use 24/7.

You just need to post your issue as accurately as possible for the team to ensure you get a better outcome. The team can assist you with answering questions on how to use certain features on the app.
Many Facebook users recommend Facebook Live Chat.

To chat with the team, contact Facebook Live Chat then tell GetHuman more of the issue you are facing.
After doing that, you will get the help needed.

2. Contact Facebook Experts

Experts have realized that many social media users experience trouble online. They have invented several ways to help these needy users. One of the common innovations is setting up online platforms like ExpertHelp.

Facebook users can get support at any time of the day through experts. Most of these platforms provide you with an opportunity to receive the help you need in a few simple steps. Once on the site, you only need to ask your pressing question and let the team know how fast you need answers.

After that, the experts will try as much as possible to provide you with an accurate answer. These experts have knowledge that will help you learn a lot.

The best thing about them is that they are not employees of Facebook. They give accurate responses, as they do are not afraid of breaking loyalty to Facebook. Whether you are a new Facebook user or a skilled one you need Facebook experts.

3. Facebook Reviews

Man facebook users have probably found yourself in the same dilemma. Therefore look into the reviews available online, and see if any answers the query you have. 

If the answers are not available, seek the help of other avenues like youtube tutorials. The Facebook community is large and that means there is a wealth of information on different issues they have faced.

Going through the site reviews is a fast way of gathering answers when you do not have the patience to wait for answers. Many often post the issues on Facebook and other users will comment with the right moves to make

4. YouTube Tutorials

YouTube has become an important learning avenue for many people. You may have at one time consulted YouTube when you needed a certain recipe for a particular dish. You have even used YouTube to learn some DIY tricks.

Why then not use the same media to seek Facebook help? Experts always post videos on YouTube with clear demonstrations that might help you get answers. The visual feature of Facebook will also make it easier for you to learn.

You can also choose to stop a video and try fixing your issue then continue watching.

Turning to YouTube will provide you with an opportunity to take notes that you can share with others. Apart from the fact that you will have notes to turn to later on when you need clarification, using YouTube tutorials promotes online discussions because you can ask the experts questions in case a tutorial is not clear.

5. Read Articles

Whether you are 60 years old or 70, reading is definitely going to present you with some of the answers you seek. From articles on how to get started with Facebook, to articles on how to change Facebook passwords. Whatever you are looking for, someone somewhere has written about it.

All you need to do is look for the article and read away. The best articles to refer to are those, which show that the writer can relate to the problem you, are facing. Do not let someone who cannot provide clear steps on how to tie a shoelace help you tie yours.

A person who has never retrieved a stolen Facebook account cannot assist you to retrieve your account. It may not have been their account, but the article you choose to read should entail clear step-by-step solutions on how to address a particular issue. If you seek advice from articles which do not provide clear instructions you might end up ruining your Facebook page.

Whether You Are a Beginner or a Skilled Facebook User, You at Times Need Facebook Assistance

First, assess the weight of your issue, and then select from the list of solutions you now know of, an option you think will work best for you. After that take that chance and try to fix your problem. If it is a feature that you want to use, go ahead and apply the lessons learned.

Whatever you do dear Facebook user, do not allow that cunning grandkid to mislead you when you can get the necessary Facebook assistance from the comfort of your phone.

Since you are here already, you can take this opportunity to ask a Facebook Expert any question you have about Facebook.

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social media for seniors

Social Media for Seniors: Helping Seniors Join the Ranks of Social Media

The value of social media sites is still up for debate in senior communities. It’s totally understandable, too.

People have always gotten by without social media, and the excessive use of these services seems pretty ridiculous from the outside. Mindless zombies walking around with their heads in phones don’t seem like people you want to be. 

But it could hold true that social media is a valuable thing, and that’s why it has such an appeal. 

We’re going to discuss some of the benefits of social media for seniors in this article. 

Social Media for Seniors: Why Try It?

It’s hard to convey the value of social media to someone who hasn’t yet used it. We hope that you can take a look at some of the points in this article and rethink your opinion of social media.  

Let’s get started:

1. Ease of Use

Many people are frightened by the idea because they think it will be too difficult to figure out. 

Social media sites are similar to airports. Airports are created for all people, no matter how intelligent or capable, and they’re even useful to people who don’t speak the native language. 

In other words, they are intuitive. Social media sites are nothing to be frightened of. The main buttons to use and navigate the site with are clear and there’s not too much to be learned other than a few tips and tricks. 

Unless you get into creating groups and administering pages, you’re not going to have trouble with any social media site after a visit or two. Additionally, there are resources to help you answer any questions you may have about social media.

2. Connection to Others

Social media provides an instantaneous connection to the people in your world. Surely, all of your children and grandchildren have a social media account of some kind, and it’s probable that most of your friends do as well. 

And we aren’t just talking your current friends and family. It’s estimated that everyone on earth is connected by a magnitude of seven. So, follow a thread through key figures in seven people’s lives, starting with someone you know, and you’ll eventually get to the person on the exact opposite end of the earth.

Social media has a knack for exposing us to names and faces that we haven’t seen in, say, forty years. You might be on Facebook browsing suggested friends and come across your best friend from childhood, one who moved away and was never heard from again. 

It’s likely that that person is friends with someone you’re friends with, and Facebook suggests this person to you as a result. 

Further, you have the ability to send a message to someone at any time. In opposition to letters and voicemails, messages that you send on social media will appear in the recipient’s phone immediately. 

This goes for everyone you’re friends with, which potentially means everyone in your life. That means that you can get in touch with everyone you know in a moment’s notice. Pretty nice, huh?

3. Relevancy in Society

As social media advances and takes the world by storm, it gets more useful and broad in its application. 

In other words, social media sites are becoming hubs where you can literally do whatever you like. You can move money around, video chat, start a group, organize a protest, talk to an old friend, and learn about what the president is doing all at once.

It seems as though this trend is going to continue moving forward.

Things will likely keep moving in the direction of uniformity and universality. The point is, social media sites will be necessary to use in the near future. They’re almost necessary to use now. 

That means that you will have a harder time keeping up with things if you’re not on social media. Whether or not you want to keep up with things is up to you, and we totally get that. 

If, however, you want to stay in touch with what’s happening in the world, social media is and will be a great resource for you to stay connected. Further, you’ll have a hard time connecting with the younger generations. Most young people today are on social media a lot of the time. 

It’s becoming essential for them to use social media sites to stay connected with their friends who largely communicate through these sites. Being present on these platforms will amplify your ability to connect with your children, grandchildren, and great-grandchildren. 

4. Entertainment

There’s a reason that young people have their heads in their phones.  

It’s fun! You can get instant streams of comedy, news, games, social happenings, and more. The games on social media are really exciting, and you can actually play them with other people. 

Whether one of your friends is playing with you or you’re playing with someone across the world, you’ll be having a good time. Additionally, whatever news source you watch on television will have information on social media for you to browse.

5. It Won’t Take Over Your Life

People who are addicted to social media are usually those who aren’t using the sites for the right reasons. They’re using social media to escape and forgetting that it is a powerful tool. 

If you want to start using social media, you could use it as a tool, too. Stick to the things you need to use it for, and catch yourself if you think that you’re using it too much

Integrating social media into your life will be similar to the time that you brought a cell phone into your life. Everyone is concerned about the things that they don’t understand, especially when they’re powerful and new.

Simply downloading social media apps and trying them out is not the mark of the end times. What’s holding you back?

Think You’ll Have Trouble?

There’s a lot to be gained from social media for seniors. However, we do understand that there’s a learning curve with some of the stuff.   

We’re here to help with that. Explore our site to get help with Facebook and other social media. 

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facebook games

The Best Facebook Games You’ll Want to Play

With the rise of social media, connecting with our long lost friends and family members has become much easier. But searching for and connecting with those around us isn’t the only benefit that social media has. It brings us many wonderful new things such as shopping and selling, marketing, and even gaming. 

Known for having some of the best online games, Facebook is here to fulfill all your social media needs. You may be thinking that Facebook games are only for young kids to play, but that couldn’t be any further from the truth. Once you explore our list of these top-rated Facebook games, you might be surprised at how addicting they become. 

For some of the best Facebook games that you won’t want to miss out on continue reading below. We’ve put together a list of games ranging from classics you already love with a new spin to brand new challenges that are just as fun.

Criminal Case

Do you enjoy watching criminal case shows on the television? If so, then it’s time to bring out the Sherlock Holmes in you and get ready to solve some cases! Criminal Case is a Facebook game that can also be played on mobile devices.

The cases are sometimes quite brutal in this game and cover murders, robberies, and more. You’ll be on the lookout for any hidden clues to help solve the case that is given to you. Once you solve a case, you move on to the next level where things become more challenging as you go.

If playing detective sounds like a task for you, then you’ll want to check out Criminal Case. It currently has a monthly user base of 10 million users, which just goes to show how exciting the game truly is.

Candy Crush Saga

Candy Crush Saga is among the most popular Facebook games as it has around 50 million users each month. This is an extremely addicting game and for good reason. Players must use their mind skills to find ways to align the candy pieces correctly and score points. 

It’s a fairly easy game, but it includes lots of levels making it ultimately never-ending. It’s an awesome puzzle game and if you align the same color candies in different patterns or shapes, you’ll get power-ups that help you blast through the candies. If you enjoy puzzles, then this game is a perfect match for you. 


Ah, here’s a nice classic. Chess on Facebook is an awesome spin on an old classic. With the Facebook version of this game, you can play against bots, other players around the world, or even your friends and family online. 

If you enjoy playing chess, then you’ll enjoy playing it on Facebook as well. What’s even better about this version is that you can choose between different game modes when playing which include Classic, Time Attack, and Blitz. Each mode offers its own style of the game, and you’ll enjoy playing a nice game with an old friend who you might not be able to meet up with in person. 

Bejeweled Blitz

Bejeweled Blitz is another game for those puzzle-loving players. It’s similar to Candy Crush but still makes our list as it’s a much more difficult game than Candy Crush. It’s played the same way, however, the levels are harder and the time given to you to complete them is shorter. 

If you’ve started out playing Candy Crush and are ready for more of a challenge, then check out Bejeweled Blitz. It’s the perfect time killer while waiting for an appointment or relaxing at home. 

Dragon City

For those with a more imaginative mind, Dragon City is a newer game that you might grow to love. In this game, you’ll create your own dragons in a magical and fairytale-like world. You’ll use your dragons to compete and fight against your Facebook friends. 

As you win challenges and continue to create an amazing dragon, you’ll move up in levels. 

Trivia Crack

Are you a trivia guru? Do you have a lot of knowledge on random topics? If so, then you might enjoy putting this skill to use in Trivia Crack.

Trivia Crack is a super addicting game where you compete against other players (your friends and family) to answer random trivia questions. This quiz game offers trivia questions in six different categories and they are as follows: Sports, Science, Technology, Arts and Literature, History and Geography, and Entertainment. 

It’s a fun competition against your friends, and you’ll learn something new each day that you play. 

8 Ball Pool

Were you once a pool shark not to be reckoned with? Do you still have that power within you? If you’re ready to put your skills to the test, then get ready to play 8 Ball Pool Top. 

This virtual pool game is one of the best out there and is completely free to play. Lots of the players are dedicated to the game so be ready for a challenge.

Top 11 Football Manager

In the Top 11 Football Manager game, your part is to act as a club manager. It’s your job to create an awesome football club. This is a great game for those who love sports and strategy. 

Get ready to train players, play against opponents, and devise strategies. In this game, if you want to reach the top, it’ll take a lot of devoted time and effort. 

These Facebook Games Are Worth a Shot

When debating about trying some Facebook games out, these listed above are worth your time. Although some might not be the classic games that we’ve already grown to love, they are great games to play that you might even find yourself addicted to!

For any Facebook questions that you may have, be sure to ask a Facebook Expert, and we’ll have the answers you’re looking for!

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how to sell on Facebook Marketplace

Buy, Sell, and Trade Locally: How to Sell on Facebook Marketplace

If you have heard that Facebook’s popularity is weaning, you may be questioning the value of the platform. Don’t believe the rumors, because Facebook hit 2.27 billion monthly users at the end of 2018. The platform still offers incredible value for users, including the Facebook Marketplace feature.

Facebook Marketplace launched in 2016 to make it easier for users to engage in peer-to-peer shopping. The tool is simple to use, but it can be tricky to figure out the best methods for selling. Read on for some valuable information and tips on how to sell on Facebook Marketplace.

Familiarize Yourself with the Marketplace Rules and Standards

Like eBay, Etsy, and other sites, Facebook Marketplace has its own set of rules that users must follow. First, there’s a list of prohibited items. Users cannot sell alcohol, drugs, animals, event tickets, gift cards, tobacco, or healthcare items on the marketplace.

Facebook Marketplace is only for the sale of physical products. You cannot post “in search of” or “lost and found” type posts. All listings must include at least one photo of the item.

Knowing What to Sell Is Key to Knowing How to Sell on Facebook Marketplace

Before you start shilling homemade jams or your antique china, you’ll want to do some research. You should try to get a feel for what other people are selling on Facebook, and how successful (or unsuccessful) they’ve been with certain items. Look for what others are selling in your area, their asking prices, and the responses they’re getting.

There are several categories of items for sale on Facebook Marketplace. These include clothing and accessories, electronics, vehicles, and home and garden. Furniture, home goods, and children’s items tend to be especially popular items.

Be Ready to Communicate with Prospective Buyers

Brick and mortar stores allow shoppers to touch and test products. Amazon and other online retailers have customer reviews. Facebook Marketplace has Facebook Messenger and Facebook comments.

Prospective buyers will likely contact you with questions about your item or requests for more photos. When you have items listed for sale, be sure to check your Facebook account for messages and for comments on your listings. Respond to inquiries as soon as you can so you can work toward a quick sale.

Provide Clear, Important Information in Your Item Listings

You can reduce the number of questions shoppers ask you by providing as much information as possible up front. Take a look at some of the listings for similar items and take note of the included details. Also, notice the types of questions that people are asking in the comments.

Use this information to build your own item listing. Use clear, descriptive words for your items and include any details that may be important, like dimensions for furniture. Make sure the main product description is clear and strong, so people are more likely to click and learn more.

Take and Post Quality Photos of Your Item

No matter how detailed your item description is, providing a photo or several photos is always a good idea. Plus, many people often scroll through item listings and are more inclined to stop and look at a post if the photo catches their attention. You want your photos to make a strong impression.

First, be sure your photo is well lit, so the color, shape, and details of your item are easy to see. Also try to photograph the item on its own, as you don’t want other items or people in the picture taking the focus from what you’re trying to sell. It can be helpful to take a few different photos of your item, such as from various angles that can help people get an accurate idea of the shape and size.

Price Your Items Fairly, But Be Open to Negotiating

We noted earlier that when you are in the research stage, you should look at how others are pricing similar items. You should also check comments on these listings to see how people are reacting those prices. Are they showing interest in an immediate purchase or are they trying to get the price down?

Use the information you gather from other listings to decide how to list your own items. Be rational, and realize that most people are coming to Facebook Marketplace because they are looking for a good deal. Even if you feel you’ve priced your item fairly, you may need to keep an open mind and engage in requested negotiations.

Share Your Listings to Reach a Wider Audience

Facebook Marketplace has more than 800 million users across 70 countries. Your listings will have a sizable audience, but you can share your listings in other ways, too. You’ll find a “share” button on your post that lets you share on your own timeline, on a friend’s timeline, in a group, on an event page, or in a private message.

These methods can help your listing get more attention than it would among the countless other listings on Marketplace. And, once those other people see your listing, they may share it as well. Someone you know may even know someone else who is looking for the exact item you’re selling.

Know When to Seek More Advice

Selling items on any online platform can be confusing or overwhelming for anyone, and even more so for first-timers. The Facebook platform itself can be difficult to navigate, especially if you don’t use it often. If you don’t feel confident in how to sell on Facebook Marketplace, take your time learning more about how to use the tool.

We hope our tips have been helpful, but understand that you may need more information. If you have more questions, you can ask a Facebook expert by visiting our Facebook help page. You can submit a question and will receive a reliable answer from one of our experts.

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Unsubscribe From Facebook

Unsubscribe From Facebook: A Step by Step Guide to Permanently Deleting Your Facebook Account

Did you know more people continue to unsubscribe from Facebook?

In a survey back in 2018, there were about 36.38 million users that deleted their Facebook phone app. 19.26 million users went one step further and deleted their accounts.

One major factor behind this was the massive security flaw Facebook disclosed about on September 28, 2018. The affected users amounted to about 50 million people.

You might consider the idea of deleting your Facebook account too, either due to security or personal reasons. For more questions regarding Facebook, feel free to ask a question and we are ready to answer.

Now let’s dive into the steps to deactivate or delete your Facebook:

1. Deleting vs Deactivating: What’s the Difference?

Did you know you can unsubscribe from Facebook without permanently deleting your account? This is possible by merely deactivating your Facebook account. How is this different from deleting your Facebook?

Let us first look at the differences between the two.

Deactivating Your Account

While they look the same, deactivating your account is different from deleting it. When you deactivate your account, it’s still present as you can still log in. In fact, you’re the only one who can see your information.

It gives the impression of your account disappearing. Other users trying to view your profile won’t see it at all. Despite this, certain bits of information are still visible, such as sent messages.

Yes, this means you can still use Messenger in this setup. Your name still appears in groups and in friend lists belonging to your friends. You can be in this state for as long as you wish, giving you the option to reactivate when the time comes.

Deactivating your account is a good option if you plan to cool off for a bit. You still have a chance to come back when you are ready to use your Facebook account again.

Deleting Your Account

Compared to deactivating it, deleting your Facebook account eliminated everything. This option does not allow you to reactivate your account, nor be able to use Messenger. It also ensures you’re no longer susceptible to future security breaches.

This entails a full-on erasure of your account and the information related to it. This includes pictures, posts, and messages. If you used your Facebook account to log in to your apps, you lose access to them now that the linked account is gone.

When you take this decision, Facebook gives you a 30 day grace period. During this time, you still have the option to change your mind about it and cancel the deletion. Once that time is over, everything vanishes.

This is more of a decisive action and a permanent solution that once you take it, there’s no going back.

2. Steps to Take Before Deleting

Before you take on the decision of deleting your Facebook account, check it first. Are there photos or other bits of information that are still on Facebook that you wish to retrieve? Now would be a good time to backup your information.

You can do this by clicking on the drop-down menu. You can find at the top right corner of any Facebook page in your web browser. From there, click on Settings and it should take you to the Account Settings page.

Once you are there, click on Your Facebook Information. Among the options you can choose is Download Your Information.

Click on that and it should show you which bits of information you can download and keep. It also lists the dates of the information needed and the format.

3. How to Deactivate and Unsubscribe from Facebook

In the Facebook Information section, you’ll also see the last option that says Delete Your Account and Information. Upon clicking it, you’ll see a page with two more options. The first one is for deactivating your account while the other is where you can download your information.

Upon clicking on Deactivate Account, you will see a form where you would state your reasons behind leaving. Along with that are checkboxes that will allow you to keep using Messenger and opt out of Facebook emails. This lets you unsubscribe from Facebook in that respect.

Once you have set those up, click on Deactivate. With this option, you can still come back.

4. How to Delete Your Account

Are you set on deleting your Facebook account and plan to unsubscribe from Facebook for good? If the answer is yes, this is where you proceed.

If you have not downloaded your information yet, do that first before proceeding.

When you are ready, look at the bottom right. You should see the Delete Account button. Once you click that, you will see a prompt that will ask for your Facebook password to confirm.

Once you have done that, you have 30 days to be able to click on Cancel Deletion. Otherwise, if you wait for the 30 days to pass, your Facebook account is gone permanently.

Back then, this was a tedious process, where accidental logins can cancel the process. Facebook now utilizes multi-step login procedures for people recovering their account.

Learn More About Facebook Today!

Learning how to unsubscribe from Facebook or delete your account is a decision isn’t as complex as before. With the current improvements on Facebook’s tools, this process is now simpler and easier to undertake.

Did you find this useful? Looking for more useful Facebook tips?

We have the means to help you with any situation you have in mind when it comes to online services and technology. If you have other inquiries and concerns that can help us improve, feel free to contact us.

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